Please review the terms governing your use of our website and services.
Last updated: April 28, 2026
Welcome to DCTL Shipping Services Inc ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website at dctlshippingservices.com and the freight forwarding, logistics, and related services we provide. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
DCTL Shipping Services Inc provides freight forwarding, ocean freight, air cargo, ground transportation, customs brokerage, warehousing, and supply chain management services. The specific terms of any freight forwarding or logistics engagement will be set forth in a separate service agreement or quote.
All services are subject to applicable laws, regulations, and the terms of our carrier and vendor agreements. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
When you submit information through our contact form, you represent that the information you provide is accurate and complete. We will use the information you submit to respond to your inquiry and provide requested services, as described in our Privacy Policy.
By opting in to receive SMS/MMS messages from DCTL Shipping Services Inc through our contact form or other opt-in methods, you agree to the following terms:
You consent to receive recurring marketing, promotional, and customer care SMS/MMS messages from DCTL Shipping Services Inc, including offers, updates, alerts, and information about our products and services, sent using an automated telephone dialing system (ATDS).
Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply. You are responsible for any charges from your wireless carrier related to receiving text messages.
Opt-Out: You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and you will no longer receive text messages from us unless you re-subscribe.
Help: For assistance with our SMS program, reply HELP to any message you receive from us, or contact us at haydn@dctlshippingservices.com.
Consent Not Required for Purchase: Consent to receive SMS/MMS messages is NOT a condition of purchase. You may use our services without opting in to text messaging.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier.
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of DCTL Shipping Services Inc or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
To the fullest extent permitted by law, DCTL Shipping Services Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or in connection with your use of our website or services, whether based on warranty, contract, tort, or any other legal theory.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.
You agree to indemnify, defend, and hold harmless DCTL Shipping Services Inc, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms and Conditions, please contact us:
DCTL Shipping Services Inc
Attn: Haydn Mitchell
5519 NW 72nd Ave, Miami, Florida 33166
Email: haydn@dctlshippingservices.com