How we collect, use, and protect your personal information.
Last updated: April 28, 2026
DCTL Shipping Services Inc ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at dctlshippingservices.com, use our services, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
We use the information we collect to:
When you provide your phone number and opt in to receive SMS/MMS messages from DCTL Shipping Services Inc, you consent to receive recurring marketing, promotional, and customer care text messages sent using an automated telephone dialing system (ATDS). These messages may include offers, updates, alerts, and information about our products and services.
Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.
Opt-Out: You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.
Help: For assistance with our SMS program, reply HELP to any message you receive from us, or contact us at haydn@dctlshippingservices.com.
Consent: Consent to receive SMS/MMS messages is NOT a condition of purchase. You may purchase our services without opting in to text messaging.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information in the following situations:
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us using the information provided below.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
DCTL Shipping Services Inc
Attn: Haydn Mitchell
5519 NW 72nd Ave, Miami, Florida 33166
Email: haydn@dctlshippingservices.com